Terms & Conditions



CONTACT INFORMATION

​You can call us on 07795253152 for any general enquiries or email hello@thenutritionplan.co.uk

THE NUTRITION PLAN MEMBERSHIP FEES AND OFFERS

One-to-one: One to one coaching is run on two different payment terms: payment upfront for a set time period programme or monthly direct debit for continuous coaching. ​​

Set period programme: 6 week programmes cost £150 and payment must be made in advance of the programme start date. 

​Continuous coaching: one to one coaching costs £60 per month which must be paid via direct debit. 30 days notice must be given for cancellation.​​

Online subscription: Membership of The Nutrition Plan group costs £10 per month.

USAGE

​Our member website is for personal use only. You should not distribute extracts from this site to anybody else – in printed or digital formats. The commercial use of any content on this site is not allowed without the written permission of The Nutrition Plan.​

We are not responsible for the direct or indirect consequences of you linking to any other website from this website or any of our content. This website, our emails and social media content may contain links to websites operated by other parties. These links are provided for information only. We have no control over the content of these linked websites and files and we cannot ensure it will not be offensive or objectionable or defamatory or a malicious falsehood. We are not responsible for any loss, injury or damage, including any legal costs or expenses, arising from their content or performance. Our inclusion of links to other websites does not imply any endorsement of their content or any association with their operators.

Use of this website is conditional upon your agreement to indemnify The Nutrition Plan and not to hold the company liable in any way for the results of any action you may take based on the material contained on this site.

PRIVACY POLICY

At The Nutrition Plan we are dedicated to protecting your privacy. Here’s a link to our Privacy Policy

DISCLAIMER OR WARRANTY AND LIABILITY

The Nutrition Plan website is designed for information purposes only. It is not a substitute for membership of The Nutrition Plan, nor is it intended as a substitute for any advice or treatment prescribed by a doctor. Information given here should not be used for diagnosing or treating a health problem. If you have a medical condition which may be adversely affected by exercise, you should consult your doctor before following any exercise or information given here.

This website is intended for use by those over the age of 18 years. No one under that age should carry out any activity whatsoever based on the information on this website. 

The following provisions may be curtailed or disallowed by the laws of the country in which the person accessing this website is situated. In such case, the terms here are to be read as excluding or limiting such term so as to satisfy such jurisdiction.​

We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use you make of such information.

The information provided on this website, or any of our distributed content has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.

Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.All warranties, express or implied, statutory or otherwise, are hereby excluded.

Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.

​These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.​

ADDITIONAL TERMS FOR THE NUTRITION PLAN MEMBERS

Your right to cancel your online membership

Because The Nutrition Plan has an online programme where the service starts immediately upon joining, once you've paid your subscription you have up to 14 days to cancel your membership and receive a refund for any unused time. If you cancel your membership after 14 days, you're not entitled to a refund. For the fixed term programmes, no refunds can be given once your programme start date has passed. 

Below you'll find more details on our refund process:
- Where applicable, refunds are based on the full amount paid for the package. The refund will be made for any unused time based on a daily rate.
- If the start date of your one to one coaching programme has passed, no refunds can be issues

We want everyone to love using our service and we want to know if you’re unhappy or thinking of leaving us. If you want to contact us to discuss your concerns, don’t hesitate to contact us.

Transferring or pausing membership

In exceptional circumstances, online membership can be paused and resumed at a later date.​

To request a pause or cancellation please contact us via email on hello@thenutritionplan.co.uk, stating your full name, registered email address and reason for pausing/cancelling.

Once you have become a member of The Nutrition Plan (minimum one months subscription), you can cancel your monthly re-subscriptions at any time by giving us four weeks’ notice. Until we receive this notice we will continue to deduct your subscription from your payment card each month.

​Use of The Nutrition Plan Community

You must be courteous to other users of our online products and services. Personal attacks are grounds for being banned and your account being closed. If you have a problem with a comment that another member has posted, please contact us. Do not post a personal attack in response.

Harassing other members and users of our online products and services in any way will not be tolerated. If a member has advised you that they do not want you to contact them, it is your responsibility to respect their request. Violating this agreement may lead to you being immediately and permanently banned, with notification to your Internet Service Provider if deemed necessary by The Nutrition Plan in its sole and absolute discretion. The IP addresses of all posts are recorded to help in enforcing this agreement.​

When you join our online community, any user content you post is automatically licensed to us through a worldwide, royalty-free perpetual licence. This licence grants us a transferable right to use, record, reproduce, distribute, publish and create derivative works based on your user content (in whole or in part) as The Nutrition Plan. We may use this content in any format, media or technology. We will only use this content in an appropriate way which respects you as a member of our online community. 

Subject to the rights and licence you grant to us under these terms of use, you retain all copyright of your user content and the rights to use this material in any way, including allowing to others, will remain with you. 

We may archive (delete or remove) user content which we feel is no longer relevant or appropriate. When we archive your content, all our rights to use the content under the licence will cease. Content will remain on the Community for as long as we deem appropriate and will not be automatically deleted or archived when a user subscription expires. If you want content to be removed you should contact us at hello@thenutritionplan.co.uk

DISCLAIMER

You must be over the age of 18 to join on any programmes with The Nutrition Plan. 

While we will try to ensure that The Nutrition Plan website remains up and functional, we cannot be held responsible if there are temporary interruptions to the service provided to you in the event of technical difficulties.

The information provided to you on this site is based on our best understanding of nutritional and dietary research. It follows generally accepted standards of dietary recommendations in the United Kingdom.

While we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. You are, therefore, recommended to take all appropriate safeguards before downloading information or images from this website.

Save in respect of personal injury or death, our total liability to you in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the The Nutrition Plan services or supply of any goods shall be limited to the price paid for the services or goods ordered and the reasonable costs of returning goods or materials to us.

MEDICAL POLICY

The Nutrition Plan and all associated services are not intended as a substitute for any advice or treatment prescribed by a doctor.

It is the responsibility of each member to ensure there are no medical reasons why they shouldn’t embark upon a nutrition plan. If in any doubt at all, members should check with their doctor.

The Nutrition Plan's medical policy is:
- The Nutrition Plan is not available to members under the age of 18. The advice given in the public area is not intended for use by those under 18.
- Anyone who has any medical problems, is taking any medication, is pregnant or is breastfeeding must disclose this information during registration.
- Members with diabetes or coeliac disease will be able to benefit fully from The Nutrition Plan and should always incorporate the advice given by their care team or GP.
- Because our members’ health is of primary importance, we’re unable to offer membership to the following groups:

- people with eating disorders
If you have, or if you are concerned that you may have, an eating disorder, it is important to consult your doctor for advice.

- people with cancer, or liver or kidney disease
There’s always a risk that any weight changes you experience could be due to your illness rather than dietary adjustments and we would be concerned about supporting you properly and fully in your weight loss campaign. If you’re looking to lose weight during your illness or treatment, we would encourage you to discuss your weight concerns with your doctor or specialist.

- mums-to-be
The Nutrition Plan is not suitable for women who are pregnant, and therefore pregnant women are not able to join the online programme. Members who become pregnant may freeze their membership by contacting the The Nutrition Plan or opt to transfer their membership to group membership.

- new mums
Members may join post-natally if they have had their post-natal check-up and been told that it is safe for them to lose weight by their healthcare team. Membership is offered to breastfeeding mothers a minimum of six weeks after the birth of their baby.

If you have a medical condition which may be adversely affected by exercise, you should consult your doctor before following any exercise information given. Every member should take personal responsibility for themselves when doing any exercise that has been advised by The Nutrition Plan or their representative, either at or outside the group. If at any time while exercising a member feels any ill effects, then they must stop doing the exercise and check this out with their doctor.

We always recommend members follow the medical and any dietary advice they have been given by their doctor or other health professional.